Help center
Frequently asked questions
Everything you need to know about SQRL labels, lost-item reports, and getting help.
01
Getting started
How does SQRL help return a lost item?
Place a SQRL label on an everyday item. If it goes missing, a finder scans the QR code and submits a report. SQRL then notifies the owner so the item can make its way home.
See the full journeyCan a finder see my personal contact details?
No. Your personal contact information stays off the label. A finder can scan and report the item while SQRL provides a private step between you and the person helping.
Read about SQRL security02
Labels & orders
What can I use SQRL labels on?
SQRL labels work on the everyday things families carry: water bottles, lunch boxes, backpacks, pencil cases, sports gear, and clothing tags. Choose the label type that matches the surface and use.
Shop label packsAre SQRL labels waterproof?
Yes. SQRL labels are waterproof and dishwasher safe. Smart Wear Tags add laundry-proof durability for clothing. Apply labels to a clean, dry surface for the strongest adhesion.
03
Account & support
Where do I find labels linked to my account?
Linked labels appear in your SQRL dashboard after your order is placed. Sign in to review the belongings connected to your account and manage their details.
Sign in to SQRLHow can I contact SQRL support?
Email support@sqrl.name. Our team typically responds within 24 hours on business days and can help with labels, lost-item reports, orders, or account questions.
Still need a hand?
Talk to a real person.
Tell us what you are trying to solve and the SQRL team will point you in the right direction.